Main Function:
Working with a range of Bank’s services for Risk, Finance and Enterprise Shared Services (ESS), the BASIS team is to provide critical support and maintenance activities across the SAP landscape (SAP R/3 version 4.7, SAP BW, SAP Enterprise Portal, SAP SRM, SAP XI). The team also focuses on continued SAP performance and landscape optimization.
Additional responsibilities include release management and ensuring change activities such as release of transports into production conform to the firm’s change management policies and procedures.
Another key part of the role is to provide support to a number of large scale change initiatives in next 12 – 18 months such as SAP SRM, Unicode upgrade, Solution manager and SAP upgrade.
Main Duties:
The successful candidate will have the following responsibilities:
• Manage support of SAP landscape in the Bank
• Work closely with Level 1 and 2 support resources
• Provide immediate workaround for all outstanding issues
• Interface with development teams for problems that require permanent fix and provide suggestions / solutions, where feasible
• Work closely with development teams to assist in designing the infrastructure and environment for new SAP implementation
• Adhere to the established processes around ITIL
• Undertake Incident and Problem management as part of the regular work
• Execute / Participate in the Incident, Problem, Capacity, Availability, Environment, Change and Configuration management activities
• Participate in the BCM test activities
• Help the team leads in producing management reports
• Actively identify efficiency improvement opportunities and work on service improvement plans
• Train, guide and mentor new hires in the team
• Work with global business IT & projects teams to ensure seamless support for the business
Experience Required:
• At least 7 years’ experience in SAP BASIS.
• Extensive experience in SAP modernization, upgrades, BASIS architecting, planning and installation of BASIS.
• Experience with ITIL concepts and best practices
Skills / Aptitude Required:
• Skills in SAP R/3, SAP BW, SAP SRM v5/6, Enterprise Portal v7
• Skills in SAP Solution manager, Security and SAP PI
• Strong spoken & written communication skills
• Ability to understand the business context and respond to users is more important over the in-depth technology skills
• Ability to work under pressure and continue to support users and applications
• Process oriented and able to follow through on all issues raised by clients in a timely manner
• Able to interact and communicate with staff at all levels
• Basic understanding of the investment banking business advantageous
• Depending on the service area, additional knowledge of a product would be desirable
• Strong basic technical skills with demonstrated ability to learn will be required in order to identify the trouble spots and suggest potential fixes
• Strong team player
Working Hours:
This role involves working in a staggered and/or shift hours covering US/UK business from 0900 – 0200 hours. Occasional week-end work is expected.
OVERSEAS applicants with relevant experience are encouraged to apply.
Please send your CV to srinivas.reddy@connectedgroup.com
We regret that only shortlisted candidates will be contacted.
No comments:
Post a Comment